Frequently ASKED QUESTIONS
Check out the ANSWERS to the most asked questions below…
“WPTatSea 101”
Can I just make a DEPOSIT now and pay for the Voyage later?
Currently, we are past the 120 days, so balance is due upon booking. For future voyages, you can place a $1000 deposit and then pay off the balance prior to 120 days of the Voyage. All payments are non-refundable.
What forms of payment are accepted?
At this time, we accept Visa, MasterCard, Discover and American Express. Currencies accepted are USD, CAD and GBP, so some Sailors may incur foreign transaction fees by their credit card company. Virgin Voyages accepts Visa, MasterCard, Discover and American Express for currencies USD, CAD and GBP, as well as Visa, MasterCard and Discover for AUD and NZD. Please note some Sailors may incur foreign transaction fees by their credit card company.
What is the cancellation policy?
Here is everything you need to know: ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE. If you wish to protect your voyage, we recommend the purchase of our Voyage Protection. Up to 60 days prior to departure you CAN transfer your cabin to another Sailor. Have more questions? No worries. your WPTatSea travel agent can help walk you through the process. You can visit Get Away Easy RoamRight to get a quote and purchase now!
What is included in my Voyage?
Virgin Voyages offers a more luxurious and less traditional cruising experience, focusing on comfort, modern amenities, and a relaxed atmosphere. On every voyage, you receive over $1,000 of value which includes access to all the premium dining at our 20+ eateries with menus curated by Michelin star chefs, group fitness classes, WiFi, gratuities, award-winning entertainment, and a soda and drinks package.
With a Sea Terrace booking you will also receive $100.00 in Sailor Loot (per cabin, per Voyage) to be used for purchases onboard. This includes the Spa, Drinks at bars, Specialty Services, and more!
What is a POKER PACKAGE, and do I need one?
All sailors that wish to participate in the events must purchase a Poker Player Package.
The 2024 Poker Player Package includes: Special Edition Dangle for your Virgin Voyages Band, Sail Away Freeroll to meet your fellow Sailors, Custom SWAG Gifts from WPTatSea and Sponsors, WPTatSea Cocktail Party (Drinks Included), and Access to play events in the WPTatSea Poker Room
For a SINGLE VOYAGE, the Poker Player Package is $250 per sailor - SAVE $100.00 when purchasing a package for 2 Sailors in the same cabin.
For BACK to BACK VOYAGES, the Poker Player Package is $400 per sailor - SAVE $250.00 When purchasing a package for 2 Sailors in the same cabin for Back to Back Voyages. SAVE $100.00 When purchasing a package for 1 Sailor in the cabin for Back to Back Voyages
Will you accept Credit Cards for buy-ins?
The WPTatSea Poker Room will accept CASH or CASINO CHIPS ONLY for entering the Tournaments and Live Games. The casino onboard will allow you to do cash advances on your Credit Card (with a fee). Payouts from the events will be in either Cash, Casino Chips, or a combination of both.
What is the benefit of purchasing a Bar Tab?
Know you’ll be hitting the bar onboard? We’re adding an extra shot of opportunity to the exceptional quality and fair value you’ll always find on our lady ship by topping off every Bar Tab you pre-purchase with onboard credit for drinks to share (including non-alcoholic options like coffee, pressed juices, and smoothies). Right now, we’re offering Bar Tab bonuses on purchases from $200 to $1000, so we’ve definitely mixed up the right deal for you. Cheers!
I have booked the back-to-back voyage. Will my Bar Tab/Sailor Loot carry over to the next voyage?
Can I bring Drinks and Beverages onboard?
Small quantities of water, protein based drinks, non-alcoholic beer, or soft drinks in boxes and cans are permitted in hand luggage only. Drinks in bottles (glass or plastic) are NOT permitted. A small quantity is considered a maximum of twelve (12) sealed, unopened cans/cartons of twelve 12 ounces each or less per person. - If there is a special need for having a specific drink, please contact Sailor Services.
Can I join the group and NOT play poker?
Absolutely. At the time of this post, our pricing is at or below the current online market pricing. Anyone can book through WPTatSea and join the group!
Can I book connecting cabins?
Yes, we have a limited number of adjoining cabins (via the Balcony) so be sure to book early.
Are passports and Visa required to travel?
While our Sailors are free to voyage at will, some global rules for travel still apply. Our voyages require our Sailors to have a valid passport with an expiration date at least 6 months after the voyage end date. Based on your country of citizenship, some ports may also require a necessary visa to enter.
Do you offer Travel Insurance?
Absolutely, your WPTatSea Customer Service Agent can assist you with this, or you can visit Getaway Easy Travel RoamRight to get a quote and purchase now!
What is the minimum age to travel and participate?
Every Virgin Voyages sailing is an experience created exclusively for adults, and the minimum age to book and sail is 18 years old. The minimum age to participate in WPTatSea Tournaments onboard is also 18 years old.
Can I use my own travel agent?
No. WPTatSea is a private group and all booking must come thru WPTatSea, but your travel agent can reach out to WPTatSea and we can assist them.